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Statement: I have written several letters to the branch manager regarding my account in the bank but did not receive any reply so far.
Assumptions:
Branch manager is expected to read letters received from the customer.
Branch manager is expected to reply to the letters received from the customers.

Only assumption I is implicit
Only assumption II is implicit
Either I or II is implicit
Both I and II are implicit
Explanation:

Answer: Option D
Explanation:
Since both I and II follow from the given statement, so both are implicit.
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